Responsible gambling

At StakeClub Casino, we take responsible gaming seriously and strive to provide tools and resources to help our players maintain a safe and healthy gaming experience.

Self-Exclusion

If you feel that your gaming habits are becoming problematic or excessive, please consider self-excluding from our platform. This will prevent you from accessing your account for a minimum of 5 years, as required by Curaçao regulations. To self-exclude, simply log in to your account and follow the prompts.

Cool-Off

If you need a break from gaming, we offer a cool-off period that can range from 1 week to 6 months. During this time, your account will be frozen, and you won't be able to login, deposit, or play any games. If you withdraw any remaining balance during the cool-off period, it may take 3-5 days for the funds to be released.

Deposit Limits

To help control your spending, we offer a deposit limit feature that allows you to set daily, weekly, and monthly limits on your deposits. This can be found in the "Account Settings" section of our platform. Please note that lowering your deposit limits will take effect immediately, but raising them may require 7-day waiting period and additional identity verification.

Session Time Limits

If you're concerned about spending too much time gaming, we offer session time limits that allow you to set a specific duration for each gaming session. This can range from 30 minutes to several hours, depending on your preference. When the timer expires, you'll be automatically logged out of your account.

Reality Check Reminders

We also provide reality check reminders that pop up every hour or so to remind you how much time and money you've spent playing. These reminders are customizable, so you can choose how often you receive them.

Links to Support Organizations

We understand that gaming can have a negative impact on some individuals and their families. To help combat this issue, we provide links to various support organizations in the footer of our platform. Some of these resources include:

• Gambling Help Online: 24/7 counseling for Australian residents
• Lifeline Australia: Phone hotline for general mental health crisis
• Gamblers Anonymous Australia: Support groups for individuals struggling with problem gaming
• Victorian Gambling and Casino Control Commission: State regulator for Victoria, Australia

Additional Resources

We also encourage our players to visit the websites of the following organizations for more information on responsible gaming:

• National Council on Problem Gambling (NCPG - US)
• GamCare (UK)
• BeGambleAware.org
• Gambling Therapy: Global support organization with 40+ languages available